Refund policy

Refunds

Curvy Definition Plus does not Honor Refunds. We will exchange all eligible returns for STORE CREDIT ONLY.

Exceptions / Sale items
All sale items whether by coupon codes/promotions, gift cards, or standard markdowns are considered as Final Sales and are not eligible for return. 

Returns

We have a 48hrs returns policy, which means you have 48 hours (2) days after receiving your item to request an exchange of an item.

Items that do not qualify for exchange; items bought on a sale-standard markdown- gift cards or coupons, Brassieres, Bodysuits, panties, swimsuit with plastic removed from the crotch. We do not offer returns if a customer no longer likes an item, which includes but is not limited to color style or similarity to another product bought. 

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.

Please inspect your order upon receipt, If an item is received with; the wrong color (should be red but you received white), size, or damage please share a picture of the item immediately after,  so that we can evaluate the issue and make it right.

To return your product, you should mail your product to;

Curvy Definition Plus C/O Tonya Thompson
Montego Bay P.O. #2
St. James 

Depending on where you live, the time it may take for your exchanged product to reach you may vary.